Welcome to ADX Elite

New Creator
Home Base.

Everything you need to get started with AdrenalineX Elite: how the ADX app works, how to sign in, and how to get your account set up.

Get Started

Three steps to sign in

The ADX app is your home base as an AdrenalineX Elite creator: your diamonds, rankings, chats with the agency, ban appeals, and rewards all live in one place.

01

Send us your info

Fill out the New Creator Form below with your name, TikTok username, email, and phone number.

02

We add you

Don adds your info in TikTok LIVE Backstage. Your app access turns on automatically after the next data sync.

03

Sign in

Open app.adxelite.com on your phone and sign in with your email or phone number.

How to sign in
First time
  1. Go to app.adxelite.com and enter the email the agency has on file for you.
  2. Check your inbox for a link to create your password. Check spam if it's not there in a few minutes.
  3. Set your password and sign in.
Every time after
  • Email + password: enter both and tap sign in.
  • Phone + text code: enter your phone number, then type in the code we text you.

Use the same email the agency has for you. Creator Managers sign in on this same screen too. Changed your TikTok username? Your account is tied to your TikTok creator ID, so your history carries over automatically.

Tip: add it to your home screen so it opens like an app. On iPhone, tap Share → Add to Home Screen. On Android, tap the ⋮ menu → Add to Home screen.
For Creators

Creator Guide

What's inside the ADX app and how to use it.

Your profile

Keep your profile complete so the agency can reach you. If anything is missing, the app will ask you to fill it in when you sign in.

FieldWhy we need it
First and last nameThe home screen greets you by first name
PhoneText codes for sign-in and account notifications
EmailSign-in and password resets
Snapchat usernameSo your manager and the agency can reach you quickly

To edit, open your profile, update any field, and save. Don is notified whenever you update your info. By adding your phone number you agree to receive account notification texts from ADX Elite. See our SMS Terms and Privacy Policy.

Home & your diamond dashboard

30-day diamonds

Your total over the last 30 days, pulled from TikTok LIVE Backstage. This is what the Leaderboard ranks on.

Your team

The team and Creator Manager you belong to.

When it updates

The agency refreshes data from Backstage nightly, so today's LIVEs show up after the next update, not instantly.

Chats
Agency ChatManager Chat
Who sees itEvery ADX creator and staffOnly you, Don, Kenna, and your team's Creator Manager
Use it forAnnouncements, events, contests, team hypePrivate questions, account issues, anything about you specifically
TextsYou get a text only for important announcements Don or Kenna choose to sendReplies from Don or Kenna are also texted to your phone
Chat etiquette: keep Agency Chat positive and on topic (staff can remove messages). Never share passwords, codes, or personal info in Agency Chat. For anything about your account, diamonds, or a ban, use Manager Chat.
Info tab: rankings, referrals & rewards

Leaderboard

Every ADX creator ranked by 30-day diamonds.

Weekly Rankings

The top 10 creators by diamonds for each week (Sunday–Saturday). Newest week on top, up to 20 past weeks kept. New weeks post Monday mornings.

Referrals

How to refer a friend to ADX and what you earn when they join.

Rewards

Current contests, battle tournaments, and growth rewards. Check back monthly, since programs change.

Ban appeals
Appeal to TikTok first
  1. Submit your appeal in the TikTok app.
  2. Take a screenshot showing your appeal was submitted.
  3. In the ADX app, open Appeals and submit a new appeal with the screenshot and a short description of what happened.
  4. Don and Kenna are notified right away and will file the agency appeal.
  5. Check the appeal's status in the app. Don or Kenna update it as things move.
Why TikTok first? ADX can only file its appeal after yours is in. Your screenshot shows us it's been submitted.
Contacts, texts & help

Your contacts

Your contact list shows your team's Creator Manager (name + Snapchat) first, then Don (Owner) and Kenna (Agency Senior Manager).

Texts you may get

  • Sign-in codes
  • Replies to your Manager Chat messages
  • Important agency announcements
I didn't get my password email.

Check spam, then ask Don to confirm the email on file.

My diamonds look behind.

Data updates nightly. If it's still off a day later, message Manager Chat.

I changed my TikTok username.

Nothing to do. Your account updates automatically.

I moved teams.

Your team and manager update with the next roster refresh.

I just joined. When can I sign in?

Submit the New Creator Form below. Once Don adds you in Backstage, your access is added automatically after the next data sync.

For Managers

Manager Guide

The manager portal at app.adxelite.com (same sign-in as creators) lets ADX staff see their creators, answer Manager Chat, post in Agency Chat, and track ban appeals.

ActionTeam Creator Managers
See creatorsYour team only
Read Manager Chat threadsYour team's creators
Reply in Manager ChatYes
Post in Agency ChatYes
View ban appealsYour team's
Signing in to the manager portal
Same sign-in as creators
  1. Go to app.adxelite.com. It's the same sign-in screen creators use. There's no separate manager login.
  2. Sign in with your email + password, or enter your phone number and the text code we send. First time? Enter your email and tap Create my password.
  3. The app sees you're a manager and opens the Manager Portal automatically.
Also a creator? You still land on the Manager Portal first. Tap My Creator Profile (bottom right) to see your own creator stats, then tap Manager Portal in the bottom menu to switch back.
No access yet? Ask Don to add your manager login.
Your team view

Every creator on your team with their 30-day diamonds, so you can spot who's growing and who needs a check-in.

Roster

Comes from the Backstage "Group" each creator is in. Team changes made in Backstage show up after the next data update.

Contact info

Name, phone, email, and Snapchat as the creator entered them in their profile.

Missing info

If a creator's email or phone is blank, they can't get sign-in links or texts. Nudge them to complete their profile.

Your contact card

Creators see your name and Snapchat first in their contact list, so keep your Snapchat current.

Manager Chat & Agency Chat

Manager Chat

Each creator has one private thread shared by the creator, Don, Kenna, and that creator's team manager.

  • Finding threads: listed by TikTok username. Team managers see only their team's threads.
  • Alerts: when a creator sends a message.
  • Replying: type in the thread like any chat.
  • Privacy: don't paste a creator's thread into Agency Chat or group chats.

Agency Chat

The all-agency room every creator can see. Posting there does not text anyone unless an admin chooses to.

  • Posting: write your message and send. Use it for announcements, contests, tournaments, and shout-outs.
Ban appeals
  1. Creator appeals to TikTok first, then submits in the ADX app with a screenshot of their TikTok appeal.
  2. Don or Kenna confirm the screenshot and file the agency appeal in Backstage.
  3. Don or Kenna update the appeal's status and notes in the portal as it moves.
Team managers: you can view your team's appeals. If a creator asks you about a ban, point them to the Appeals section and make sure they've appealed to TikTok first.
Data updates

Backstage exports

Creator data comes from TikTok LIVE Backstage exports; each upload refreshes the whole app.

Weekly Rankings

The weekly export (Sunday–Saturday) is uploaded Monday mornings. The app posts the top 10 by diamonds, newest week on top, keeping 20 weeks.

Best practices & FAQ
Daily habits
  • Check Manager Chat for your team's new messages
  • Glance at your team's 30-day diamonds for anyone slipping
  • Nudge creators with missing email, phone, or Snapchat
A creator can't sign in.

Check that their email or phone is in their profile. Missing email means they need to send it to Don so it can be added in Backstage. New creators can use the New Creator Form on this page.

A creator isn't on my team in the app.

Their Backstage group sets the team. Ask Don to move them; it updates after the next import.

A creator disappeared.

They were removed from the Backstage roster. Confirm with Don.

New Creators

New Creator Form

Just joined ADX? Send us your info so Don can add you in Backstage. You'll be able to sign in to the app after the next data sync.

Use the same email and phone you want for signing in to the ADX app. Submitting this form doesn't sign you up for texts. See our Privacy Policy.

You're all set!

We got your info. Once Don adds you in Backstage, you'll be able to sign in at app.adxelite.com after the next data sync. Look for an email with a link to create your password.